01 Service scope
UDPMac provides Cloud Macs for remote development. Each active rental gives you access to one dedicated physical server, not a virtual machine. You receive remote-use rights for the agreed rental period; ownership of the equipment does not transfer to you.
Available configurations are UDPMac M4 Start (M4, 16 GB memory, 256 GB SSD), UDPMac M4 Build (M4, 24 GB memory, 512 GB SSD) and UDPMac M4 Pro (M4 Pro, 64 GB memory, 2 TB SSD). Available locations are Singapore, Japan (Tokyo), South Korea (Seoul), Hong Kong and the US West Coast. Your order confirmation specifies the configuration, location and any add-ons.
The service supports Xcode builds, macOS CI runners and remote development. You are responsible for checking project dependencies, software licences and any external resources you need. Cloud Mac rentals do not include any separate test devices you may require.
02 Ordering & delivery
When ordering, select a configuration, an available location, a rental period of one day, one week, one month or one quarter, and any applicable storage or Thunderbolt 5 add-ons. Before submitting, check each configuration detail, the rental period and the amount due. Your confirmed order defines the rental.
Place orders, check delivery status and manage your rental in the Console. Use the Console record for your order as the source of connection details. Do not try to access a device using sample commands or illustrative workflows. On-page demo steps and timings explain the process only and are not delivery-time commitments.
If your order details don’t match your expectations, before proceeding, you canopen a support ticket in the Consoleand include your order ID and a description of the discrepancy. Actual configuration and location availability is determined by the Console’s live response.
03 Fees & billing
Configurations are priced by day, week, month or quarter. Optional add-ons—+1TB SSD, +2TB SSD and Thunderbolt 5—are priced separately for the selected rental period. Each fee and the order total are based on the exact USD amounts shown and confirmed before submission. Before selecting add-ons, check the price list in therental plans.
We accept USDT-TRC20 and Visa / Mastercard / Amex (via Stripe) only. All charges are in US dollars (USD). The Console shows which payment gateways are available at checkout. Before paying, check your order details, payment method and amount due.
Any later changes to the rental period, configuration or add-ons are subject to the options available in the Console and the corresponding order records. Examples on this page do not replace the details of a specific transaction.
04 Uptime & credits
The service uptime target is 99.9%; it is not an unconditional guarantee for any individual device, time period or network route. Locations operate year-round, 365 days a year. Whether the target has been met is determined using the officially published measurement methodology and applicable order records—not illustrative status bars on this website.
Uptime measurement periods, calculation methods, claim deadlines, evidence requirements and service credit conditions are governed by the rules officially published for the applicable order. Impacts caused by your actions, projects or configurations, or by events beyond reasonable control, are assessed under the exclusions published at the time. Unpublished calculation or credit rules are not part of your order commitment.
If you experience access or performance issues, you canopen a support ticket in the Consoleand include your order ID, when the issue occurred, its impact and redacted error logs to help us investigate. Submitting a ticket does not itself confirm an uptime review or approval of a service credit claim.
05 Your responsibilities
Protect your Console account, connection credentials and device access. Grant access only to people who need it for their work, and don’t share access details with others. If credentials may have been exposed, promptly update access permissions and report the issue through a Console support ticket.
Use computing and storage resources lawfully. You are responsible for managing your project files, build artifacts, signing materials and backups, and for ensuring that Xcode dependencies, CI tools and other third-party software comply with their licences and your team’s policies. Never put sensitive credentials in publicly accessible repositories or unredacted incident logs.
Keep automated tasks within your ordered configuration and authorised scope. Before changing build scripts, access permissions or system settings, assess the potential impact on your work and data.
06 Data & access
Before your rental ends, identify and export any source code, signing materials, build artifacts and logs you need to keep. Check whether your team still depends on tasks or access credentials on the device. After exporting your data, handle temporary files and authorisation details on the device according to your security requirements.
After a rental ends, device access and data handling follow the applicable order and officially published operating procedures. Specific steps for data retention, deletion and access termination must match the actual service process. Access to a device after your rental expires is not a data export plan.
For details about how personal information is handled and how to make related requests, see ourPrivacy Policy. To check the data or access status associated with an order,open a support ticket in the Console. Do not include passwords, private keys or complete signing certificates in a ticket.
07 Liability & changes
The scope of service liability is determined by the applicable order, officially published service rules and the law of the jurisdiction where the platform operator is established. No limitation of liability excludes or restricts liability where the applicable law prohibits it. Disputes that cannot be resolved through discussion will be submitted to a court with jurisdiction in that jurisdiction.
When these terms are updated, the page will show the new effective date. Changes that materially affect your rights or obligations will be communicated through an available service notification channel. The terms applicable to a confirmed order should be assessed against its order record and any changes that have taken legal effect.
For questions about these terms, an order or data handling, email support@udpmac.com; if you have an existing order, you can also sign in to theConsole and open a support ticket. Please include the relevant clause or order ID, and do not attach unredacted credentials.